Shipping Policy

Last Updated: October 29, 2026

Thank you for shopping with Zevon! We are committed to providing a smooth and reliable shopping experience. Please review our shipping policy for information about order processing, delivery times, tracking, and shipping-related questions.

1. Order Processing

All orders are processed within 1–3 business days, excluding weekends and public holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

During holidays, promotional events, or periods of high demand, processing times may be longer than usual.

2. Shipping Times

Estimated shipping times vary depending on your location and product availability.

Shipping Destination	Estimated Delivery
United States	7–15 business days
Canada	10–20 business days
United Kingdom	7–15 business days
Australia	10–20 business days
Other International Locations	10–25 business days

Delivery estimates are calculated after order processing and are not guaranteed delivery dates.

International availability and applicable shipping charges will be displayed at checkout.

3. Shipping Costs

Shipping fees are calculated and displayed at checkout before you complete your purchase.

Any free shipping promotions will be clearly advertised on our website when available.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information when supported by the shipping carrier.

Please allow 24–72 hours for tracking information to become available after shipment.

If you experience difficulty tracking your order, please contact our customer support team.

5. Shipping Delays

Although we strive to deliver orders within the estimated timeframe, occasional delays may occur due to:

• Carrier delays or transportation disruptions

• High order volumes

• Weather conditions

• Customs inspections

• Public holidays

• Other circumstances beyond our reasonable control

If we are unable to ship your order within the promised timeframe, we will notify you and provide options to accept the delay or cancel for a refund, as required by applicable law.

6. Multiple Packages

Some orders may contain products shipped from different fulfillment locations.

As a result, items from the same order may arrive in separate packages and at different times.

Where available, separate tracking information will be provided.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible.

We will attempt to update your information before shipment, but address changes cannot be guaranteed once an order has been processed.

8. Lost or Missing Packages

If your package is marked as delivered but you have not received it, please check your delivery location and contact the shipping carrier.

If you still cannot locate your package, contact our support team so we can investigate.

If your order is confirmed lost in transit, Zevon will work with you to arrange an appropriate replacement or refund.

9. Customs and Import Fees

International orders may be subject to customs duties, import taxes, or additional fees imposed by the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Zevon is not responsible for delays caused by customs processing.

10. Contact Us

If you have questions about shipping, delivery times, or your order, please contact us.